Shipping & Delivery Policy – Banoquin Beauty
At Banoquin Beauty, we are committed to delivering your favorite skincare and beauty products quickly, safely, and efficiently. Please read the following policy to understand how we manage shipping and delivery for all online orders placed through www.banoquin.com.
🚚 Order Processing Time
- All orders are processed within 24 to 48 business hours (Monday to Saturday).
- Orders placed after 4 PM IST or on Sundays/public holidays will be processed the next working day.
- Once dispatched, you will receive an email or SMS with your shipment tracking details.
📦 Shipping Within India
- We deliver across all major cities and towns in India through trusted courier partners.
- Estimated Delivery Time: 3 to 7 business days (may vary by location).
- Shipping Charges:
- ₹49 flat shipping fee on orders below ₹499
- Free Shipping on all orders above ₹499
Note: Delivery timelines are estimated and may be affected by factors such as remote locations, weather, or courier delays.
🌐 International Shipping (Optional – Include if you plan to ship globally)
- International delivery is currently available to select countries.
- Delivery Timeline: 10 to 21 business days depending on destination.
- Customs duties, taxes, or import charges (if applicable) must be borne by the customer.
- we ship through
- EMS- delivery time ( 8-14 days)
- DHL/Fede – ( 8-11 days)
- free shipping – registered post ( 12-18 days)
❗ Undelivered or Delayed Orders
- If your order hasn’t been delivered within 7 business days of dispatch, please contact our support team at support@banoquin.com.
- In case of lost shipments or excessive delay, we will assist in re-shipping or refunding the order as per our policy.
🔁 Incorrect Address or Failed Delivery
- Please ensure all delivery details entered during checkout are accurate.
- If the package is returned to us due to incorrect address or failed delivery attempts, additional shipping charges may apply for re-dispatch.
📲 Order Tracking
- After your order is shipped, you will receive a tracking number via email/SMS.
📅 Delivery Timeline Summary
| Region | Delivery Estimate |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & Tier 3 Cities | 4–7 business days |
| Rural/Remote Areas | 5–9 business days |
🛡️ Safe Packaging Promise
All Banoquin products are packaged with care using hygienic and eco-friendly materials to ensure they reach you in perfect condition.
📩 Need Help?
For shipping-related queries, feel free to contact us:
📧 Email: support@banoquin.com
📞 Phone: +91-7590003178
At Banoquin Beauty, customer satisfaction is our top priority. We strive to offer a seamless and transparent delivery experience for every order.