Elevate Your Skin
Refund and Return Policy
- This section provides clarity on our refund and return process. It includes essential details on how to initiate a return, timelines for processing, and what to expect.
At Banoquin, we prioritize your satisfaction. If our skin whitening cream does not meet your expectations, you can return it within 30 days for a full refund. Please ensure that unopened products are in their original packaging. Should you experience any issues during transit, notify us immediately to resolve the matter swiftly. We appreciate your trust and aim for complete transparency in our practices.
- Returns must be initiated within 30 days of purchase.
To return a product, please contact our customer service team via email or phone. They will guide you through the return process and provide a return shipping label if necessary. After we receive the returned item, you can expect processing within 7-10 business days. Your satisfaction is our priority, and we strive to make this process as seamless as possible for you.
- Only unopened products can be returned for a refund.
Thank you for trusting Banoquin with your skincare needs. We want to ensure you are completely satisfied with your purchase. If for any reason our product doesn’t meet your expectations, we offer a hassle-free refund process. Please refer to our FAQs for specific queries or reach out directly to our customer service, and we’ll be more than happy to assist.